Terms & Conditions

These terms and conditions govern your use of the Cincinnati Dowel & Wood Products online store. By using our website, you agree to these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website.

Products and Services

Cincinnati Dowel & Wood Products provides woodworking products and services through our online store. We strive to provide accurate product descriptions and images, but we do not guarantee that our products will be free from defects or errors. We reserve the right to modify, suspend, or discontinue any product or service at any time without notice.

Payment and Shipping

We accept payment through various methods, including credit cards, PayPal, ACH, EDI, and check. Unless set up on approved credit terms, payment must be received in full before we can process and ship your order. We use trusted third-party shipping providers to deliver your orders. Shipping fees and delivery times vary depending on your location and the size and weight of your order.

Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return it within 30 days of receipt for a refund or exchange. Returned items must be in their original condition and packaging. We reserve the right to refuse returns or refunds for items that have been used, damaged, or altered. For additional details on returns, please visit our Return Policy page here.

Intellectual Property

The content and materials on our website, including images, text, and graphics, are protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any of our content without our express written permission.

Limitation of Liability

Cincinnati Dowel & Wood Products is not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from the use of our website or the products and services we provide. We are not responsible for any lost profits, data, or business opportunities.

Indemnification

You agree to indemnify and hold harmless Cincinnati Dowel & Wood Products, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses arising from your use of our website or any violation of these terms and conditions.

Governing Law and Jurisdiction

These terms and conditions are governed by the laws of the State of Ohio, without regard to its conflicts of law provisions. You agree to submit to the personal jurisdiction of the courts located in Brown County, Ohio.

Changes to these Terms and Conditions

We reserve the right to modify or update these terms and conditions at any time without notice. Your continued use of our website after any changes indicates your acceptance of the updated terms and conditions.

Thank you for using the Cincinnati Dowel & Wood Products online store. If you have any questions or concerns about these terms and conditions, please contact us at sales@cincinnatidowel.com.