Reviews
We take great pride in our products and service, and our customers' feedback means the world to us. Read what our valued customers have to say about their experiences with Cincinnati Dowel & Wood Products. Their words are a testament to the quality, craftsmanship, and dedication that define our brand. We invite you to explore their reviews and join the growing community of satisfied customers.
Your feedback means the world to us! If you are an existing customer, please click the link below to leave a Google review and share your thoughts?your insights help us continue to improve and provide the best products and service possible.
Friendly staff and great to work with. Quick response time and accurate orders delivered timely. Been a customer for years and they continue to deliver a quality product.
We have been a distributor of Cincinnati Dowel for over 20 years. We find products are quality, their service is on time, and their staff is most helpful. They are a pleasure to have as a partner of Rapid Start, LLC.
Eric at Cincinnati Dowel has always been quick to respond to any orders we have placed with him. Fast shipping and short lead times.
Cincinnati Dowel and their team are Awesome!
Cincinnati Dowel provides consistently high quality products from the finest timbers available. Jerry and the team have been excellent in dealing with our needs since the late 90’s. Their products are the foundation on which our business was built and we hope to partner with them for many more years to come.
I have been affiliated with Cincinnati Dowel in some capacity since 1993. Their knowledge, quality and service in the wood products industry is at the top of the list and I would recommend them for any dowel, turning or related item you may need. They have a vast inventory of standard dowels, buttons, plugs and turnings but do shy away from them if you have a custom item as they have the knowledge and know how to get the job done.
Visited last week and enjoyed seeing all the products made on site. Very friendly and professional staff.
We have been doing business with Cincinnati Dowel for well over 20 years. Great company to work with, great customer service, quality products, and good lead times. Whenever there are any questions, their staff is super friendly and helpful. Highly recommend for quality domestic hardwood dowel rods.
Great company! Friendly staff that is easy to work with and puts its costumers first.
Wonderful company to work with - fast, reliable service with each order. Customer service and communication are a top priority. Provides variety of quality items.
Just wanted to take a minute to thank everyone involved for their hard work on my dowel orders throughout the years. I really appreciate the smoothness of the hard maple dowels. I’m glad to see that eyes are on the quality of the products. Your company makes my company look good. I am a crab mallet maker! We sell to crab carry-out businesses, weddings, sit down crab feasts, and even candy shops at the beach (Dolle’s Candy). Please keep this level of excellence through the upcoming years. I would like to personally thank Eric for overseeing my orders.
We have been dealing with Cincinnati Dowel & Wood Products since the late 90’s. They have consistently provided us with quality product and competitive prices. They have expediated product to us when we have experienced shortages. One example that took place not too long ago involved them shipping us 15,000pcs of ½” flat head red oak plugs to cover us when we experienced an inventory shortage. They have been a good partner of ours. Their service has been stellar. Even during the dark days of the pandemic, and shortages were becoming the norm, we did NOT experience any shortages on the plugs & buttons the Cincy Dowel supplies us with.
Excellent products and reliable customer service. Easy to work with.
I have worked with Cincinnati Dowel for many years and have always received quality service and quality product.
We started working with Cincinnati Dowel a decade ago and have been provided with exceptional service ever since. Cincinnati Dowel is key to the success of our industry and they maintain such high standards for customer satisfaction. Eric is wonderful to work with and is always anticipating our needs. We are grateful for such a partnership.
Cincinnati Dowel & Wood Products Co. is an outstanding company to work with. Each order we place is handled in a very timely matter. Customer service is top-notch. If you ever have a question, just give them a call, or shoot them an email, they will get you an answer. Their products are of great quality. Do not hesitate to use them. A++, *****
We have worked with Eric Frey at Cincinnati Dowel and Wood Products for the last several years. The customer service and the quality of the products are great. They are quick to process our orders.
Cincinnati Dowel has been very helpful for our business JD Yates Enterprises. They provide friendly and timely service. The products are very reliable. I would highly recommend them to anyone in need of their products.
Cincinnati Dowel has been a wonderful supplier to work with over the years. They are very responsive and have been a huge help with all of our needs. I appreciate the support and continued partnership.
Always friendly, quality product and on time!
Cincinnati Dowel & Wood Products has been a partner of ours for nearly a decade. They've always provided the highest quality products and service to meet the demands of our customers all over the world.
Long time customer - very happy with quality of products and delivery with consistent success and competitive pricing.
Cincinnati Dowel has been a supplier of ours for almost 20 years. Their superior product range and exemplary professionalism have fortified our partnership and significantly enhanced customer satisfaction. We look forward to more years of productive collaboration. A huge thank you to the Cincinnati Dowel team for setting the standard in the industry.
We have been a distributor partner with Cincinnati Dowel for well over forty years. Their products are re-ordered continually by our customer base, because of their quality. Their customer service is reliable, and that makes an impact on our service to our end customers. They get your product out on time and at a competitive price.
Amazing company with amazing customer service and products!!
Great experience working with Eric Frey and the rest of the team. Quality product and great service!
